Top 5 FAQs

Our dealer check was launched to help car buyers understand who they are buying from. Quite simply put used car dealers are the least trusted of all professions and there is good reason for this. Our report uses our expertise and know how to help you see exactly who you are buying from. Fore more information click here

Absolutely. We have written plenty of articles that will help understand your options. Firstly, we always advise to get your experience online and draw the dealerships attention to this. If this fails to get there attention make a complaint in writing. Check our Car Buying Guide for some excellent tips to help you understand more about your rights.

The simple answer to this is do your research about who you are buying from. A simple Google search using the dealerships name should display reviews from sites such as Car Dealer Reviews, AutoTrader, CarGurus or more. If you find plenty of negative reviews, the list to them and dont assume you will be treated any differently. For more information check our Online Reviews section.

The founder of Carbuco arguably has more knowledge about online reviews in the car buying world than anyone in the UK. The answer in short is yes, but with caution. You have to listen to what other reviews are saying if negative. There are plenty of things to look out for when reading reviews, please check out our Online Reviews section for more about this.

We have made it easy as possible to start a campaign with us. Simply fill out a our campaign form which takes under 5 mins to complete. You do not pay any upfront fees and do not need to provide any bank details until you wish to withdraw your funds.

Our Dealer Check Report

Our dealer check was launched to help car buyers understand who they are buying from. According to which.co.uk used car dealers are the least trusted of all professions and there is good reason for this. Our report uses our expertise and know how to help you see exactly who you are buying from. For more information click here

The founder of Carbuco has been the only person in the UK that has lived and breathed reviews for the past 6 years. Working tirelessly on behalf of car buyers who have been ripped of by dealerships. His experience and expertise is used throughout your report and will help identify those dealerships who present a risk to your money. 

Alternatively this report can help give you peace of mind from who you are buying from by rating a dealership excellent. We essentially do all of your research so you dont have to.

Yes, we do offer a report for dealerships who can pass on this report to help their sales team close deals. We offer this on a license basis which means you can download this report as much as you wish throughout the month. The report is valid on a monthly basis and can be purchased as an when required with unlimited access.

Fundraising FAQs

We have made it very easy to start fundraising with Carbuco, it literally takes a couple of minutes. You can personalise your campaign sharing images, comments and anything that will appeal to potential donors. Share your story with the car buying public and invite those close to you to donate to your cause.

Read more about How it works

The options are endless. Its a platform made for car buyers so whatever you need you can set a fundraising campaign live with us. Our platform allows you to raise money for yourself, friends and family, work colleagues or even strangers in a random act of kindness. You can raise money for just about anything, incuding:

Hardship Fund (for those in need)

Legal Assistance

Car Servicing

Your Next Car

Car Insurance

Car Repairs

Other Causes (anything else you can think of)

That is simple. We exist for car buyers, from our advice and support to the campaigns you can set up with us, its all tailored towards helping you. Fundraising with us centres around your saving and inviting family and friends to replace gifts with donations on our site. Through our rewards programme you can also offer a reward (service, product or skill you have) in return for a donation to your campaign. 

We have a 0% platform fee meaning it wont cost you a penny to start a campaign, Carbuco only takes 6% of every donation you receive. It takes up to 7 days to release your funds directly to your account meaning fast payment towards your cause. 

Start your campaign now

Absolutely. Carbuco uses the very best payment encryption technology. Where you see the padlock on your toolbar is a clear indication that our site is safe and secure and meets Googles standards. Your payments and those of donors are kept safe and secure until you are ready to withdraw your money via electronic bank transfer.

Start fundraising now

You are free to end your campaign at any stage and make a request to withdraw your funds. Your withdrawl request should take no longer than 7 days to reach your bank account. In all instances we aim to get the funds to you ASAP.

See how easy it is to withdraw here

No. However the longest we can hold your funds is for 3 months. You can withdraw your funds at any time or choose to have each contribution sent directly to your bank account.

The best way is to communicate to people about your cause. The most effective tool is to use your social media account such as Facebook. Share with friends and family about your cause and remember to make it heartfelt so people show empathy towards you. This isn’t about sharing once and hoping for the best, you will need to continue to update people, share again and also talk to people in person about this, directing them to your Carbuco campaign page.

Yes you can. You may run campaigns on behalf of other people and so this will suit you. However, a note of caution for those setting a campaign for themselves. You will struggle to get donations for different issues you may have so it would be best practice to combine a potential campaign into one and highlight the many issues you maybe having.

Donating

Absolutely. Carbuco uses the very best payment encryption technology. Where you see the padlock on your toolbar is a clear indication that our site is safe and secure and meets Googles standards. Your payments and those of donors are sent directly to your bank account and those making payments can currently do so securely through Paypal.

You can choose whether to share your identity of remain anonymous, we leave that decision in your hands. As soon as a donation has been made the owner will receive an alert.

We spend the money across a few areas including; allocation to existing campaigns in our community, improving of our website and marketing to make sure more people hear about our service.

Of course, yes. In fact we strongly recommend and encourage this. Our platform presents any business owner the opportunity to show you are socially caring and demonstrates that in an industry lacking trust that your business stands above this and wants to make a difference. For more information about working with Carbuco please visit here.

Campaign Beneficary

Absolutely. We completely understand that we live in a world where not everyone understands or even uses the internet. If you know of someone who is in hardship and could do with the help of others than please start a campaign today.

At any point of your campaign you can request to withdraw all funds. This request can take up to 5 working days to arrive into your account. We also have an option for all funds to be directly sent to your account after each donation.

Of course you can. This is actually quite common as it allows you to move money around accounts or to kick off a campaign. 

Business Owners

We welcome any new partnerships. If you are a dealership please check out our business owner page to see if we have any services that might be of interest to your dealership. 

If you are not a dealership and are interested in working with us then please email us directly at info@carbuco.com and one of our team will be in touch.

We have launched a consultation service that is best suited to answer this question. A member of our team can look into your online reputation and can offer expert advice and support on how to solve this question. For more information click here.

Your dealership recieve unlimited access to a report that can be passed on to every potential customer that you have. This report provides your dealership with an overview of the excellent reputation your business has which will help gain the trust and confidence of your customer to both visit your showroom or purchase a vehicle. For more information about the benefits of buying our dealer check please click here.

Your consultation is based over a 30 minute phone call and you get to choose the agenda. We are experts in online reviews and reputation management so whatever area we can help your business we will. Click here to see how we can help your dealership.

Yes we can. This is exactly an area we can assist you and help get results overnight. We can advise you of exactly how during you consultation and in some instances on request we can actually reach out to your customers on your behalf to handle the process for you. To book your consultation click here.

Payments

Currently we only accept payment via PayPal. However we will soon be accepting card & BACS payment at checkout. If you have any questions or don’t have PayPal and would like to purchase a service then please email us at info@carbuco.com.

Carbuco has a no refund policy on all of our products & services. Upon checkout this will be visible and it is also clearly displayed in our Terms & Conditions.